Patient Engagement

About the Role


ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!

We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.

• Greet patients and callers in a professional, welcoming manner


• Complete patient registration and verify insurance information accurately


• Answer and manage multiple phone lines with efficiency and professionalism


• Collect payments and calculate charges correctly


• Schedule follow-up appointments and manage patient referrals


• Fax, scan, and manage medical records as needed


• Keep the front office and waiting area clean, organized, and inviting


• Support overall clinic flow and assist team members as needed

• Strong customer service and communication skills


• Ability to multitask and stay organized under pressure


• Flexible availability, including evenings and weekends


• CPR certification (or willingness to obtain)


• Ability to pass a background check


• Knowledge of Occupational Medicine is a plus

• A team that values integrity, service, and excellence


• Fast-paced, supportive environment with room to grow


• Meaningful work that directly impacts your community


• Competitive pay and benefits for full-time team members