Salesforce Quality Assurance Analyst

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Hollstadt Consulting, so some details may not match this job. The employer's own page has the real description.

Overview

The Salesforce Quality Assurance Analyst at Hollstadt Consulting is responsible for ensuring the quality and performance of our Salesforce applications. The ideal candidate will play a critical role in developing, implementing, and executing test plans to enhance the functionality, usability, and reliability of Salesforce platforms. This position requires a thorough understanding of both software testing principles and Salesforce functionalities, as well as the ability to collaborate with software developers, project managers, and business stakeholders to ensure that all requirements are met effectively and efficiently.

Job Responsibilities

• Design, develop, and execute comprehensive test cases and test plans for Salesforce applications.
• Conduct functional, regression, performance, and user acceptance testing.
• Analyze testing results, document defects, and communicate findings to relevant stakeholders.
• Collaborate with developers and project managers to ensure that quality standards are maintained throughout the software development lifecycle.
• Maintain and update testing documentation, including test scripts and testing matrices.
• Participate in Agile/Scrum meetings and contribute to sprint planning activities.
• Provide insights to improve testing processes and tools based on industry best practices.
• Assist in training and mentoring junior QA staff members as needed.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Quality Assurance Analyst, preferably with Salesforce platforms.
• Strong knowledge of software testing methodologies and best practices.
• Experience with automated testing tools and frameworks.
• Familiarity with issue tracking software like JIRA.
• Excellent analytical and problem-solving skills.
• Strong verbal and written communication skills.
• Salesforce certifications (such as Salesforce Administrator or Salesforce Developer) are a plus.

Technologies & Tools

The Salesforce Quality Assurance Analyst will leverage various technologies and tools to perform their duties effectively. Core tools include Salesforce for application framework, JIRA for issue tracking and project management, and Selenium or similar automated testing tools for functional and regression testing. Familiarity with Continuous Integration/Continuous Deployment (CI/CD) tools is also advantageous, enhancing the overall quality assurance process.

Ideal Candidates

Ideal candidates for the Salesforce Quality Assurance Analyst position will possess a keen eye for detail, a methodical approach to problem-solving, and a proactive attitude toward improving processes. They should be adaptable and flexible, with strong collaboration skills to work effectively within cross-functional teams. An eagerness to learn and stay updated with industry trends, as well as a commitment to delivering high-quality work, are essential characteristics that contribute to success in this role.