Site Reliability Engineer III (ISD)

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Written by AI from the job title and company, not by Navy Federal Credit Union, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Site Reliability Engineer III (ISD) at Navy Federal Credit Union is responsible for ensuring the reliability, availability, and performance of our mission-critical systems and services. This role involves collaborating with software engineering teams to improve service reliability through automation, monitoring, and support for production systems. The candidate will participate in incident management, capacity planning, and disaster recovery efforts, leveraging engineering practices to enhance system performance and resilience. A strong focus on operational excellence and the implementation of infrastructure as code principles will be essential in facilitating a seamless operational environment.

Job Responsibilities

• Design, implement, and maintain robust monitoring solutions to ensure optimal system performance.
• Collaborate with development teams to optimize application reliability and automate repeatable tasks.
• Manage incident response processes, ensuring timely resolution and minimal downtime.
• Conduct root cause analysis for service interruptions and devise mitigation strategies.
• Oversee capacity planning and system scaling to meet performance demands.
• Implement best practices for disaster recovery and business continuity planning.
• Develop and maintain documentation for system architectures, processes, and procedures.
• Participate in on-call rotation, providing immediate support for critical incidents.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in Site Reliability Engineering, DevOps, or related fields.
• Strong proficiency in scripting languages such as Python, Bash, or Ruby.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and container orchestration technologies (e.g., Kubernetes, Docker).
• Solid understanding of networks, security, and cloud architecture.
• Familiarity with monitoring tools such as Prometheus, Grafana, or Splunk.
• Proficient in Infrastructure as Code (IaC) tools, e.g., Terraform or Ansible.
• Excellent problem-solving skills and the ability to work in a fast-paced environment.

Technologies & Tools

This position utilizes various technologies and tools essential for effective site reliability practices. Key technologies include cloud platforms like AWS and Azure, containerization tools such as Docker and Kubernetes, and CI/CD tools like Jenkins and GitLab. Additionally, monitoring and logging tools such as Splunk, Prometheus, and Grafana are crucial for maintaining system observability and performance monitoring. Familiarity with configuration management and Infrastructure as Code tools, such as Ansible and Terraform, is also required to automate processes and manage system infrastructures efficiently.

Ideal Candidates

Ideal candidates for the Site Reliability Engineer III position are detail-oriented professionals with a robust technical background and a passion for enhancing system performance. They possess strong analytical skills and a proactive approach to problem-solving, able to swiftly respond to incidents and implement effective solutions. Excellent communication and collaboration skills are essential, as they will work closely with various teams to achieve operational goals. A commitment to continuous learning and staying updated with industry trends will also serve as a foundation for driving innovation within the team.