Sr Site Reliability Engineer, Fedramp

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Job Overview

The Sr Site Reliability Engineer, Fedramp at Okta will play a pivotal role in ensuring the reliability and stability of our FedRAMP-compliant cloud services. This position demands an individual who can effectively bridge the gap between development and operations, implementing best practices for infrastructure automation, monitoring, and incident response. The successful candidate will collaborate with cross-functional teams to enhance system performance, conduct root cause analyses, and lead incident management efforts, all while adhering to strict compliance requirements. Ultimately, this role will contribute to delivering secure and high-availability services to our customers.

Job Responsibilities

• Design, implement, and manage scalable and reliable systems that align with FedRAMP compliance standards.
• Proactively monitor application performance, troubleshoot issues, and manage incidents to minimize downtime.
• Collaborate with development teams to improve system reliability and automate operational tasks.
• Conduct capacity planning and performance tuning to ensure optimal service delivery.
• Participate in the design and implementation of disaster recovery and business continuity plans.
• Lead incident response efforts, including root cause analysis and implementing corrective actions.
• Develop and maintain documentation related to system architecture, operational procedures, and incident reports.
• Train and mentor junior engineers on best practices for site reliability and compliance.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degrees preferred.
• A minimum of 5 years of experience in Site Reliability Engineering, DevOps, or a related discipline.
• Deep understanding of cloud infrastructure, preferably with experience in AWS GovCloud or similar environments.
• Familiarity with FedRAMP compliance requirements and industry standard security practices.
• Proficiency in scripting and automation technologies such as Python, Bash, or Terraform.
• Experience with container orchestration tools like Kubernetes or Docker.
• Strong knowledge of monitoring tools and metrics collection such as Prometheus, Grafana, or Datadog.
• Excellent problem-solving skills and a strong attention to detail.

Technologies & Tools

The role utilizes a variety of advanced technologies and tools including cloud computing platforms such as AWS, infrastructure as code tools like Terraform, containerization with Docker and orchestration using Kubernetes. Scripting languages such as Python and Bash are essential for automation, while monitoring solutions including Prometheus and Grafana are utilized for system performance tracking and alerting. Familiarity with CI/CD tools like Jenkins or GitLab is also important for integrating development workflows with operational standards.

Ideal Candidates

Ideal candidates for the Sr Site Reliability Engineer position at Okta are proactive and detail-oriented individuals who thrive in high-stakes environments. They possess strong analytical thinking and problem-solving abilities, allowing them to swiftly identify and address system issues. A collaborative mindset and effective communication skills are crucial for working with cross-functional teams, while passion for continuous learning and staying updated with industry trends will ensure they maintain a cutting-edge understanding of technology and compliance requirements. Their commitment to excellence will significantly contribute to the overall reliability and security of our services.