Customer Engineering Program Manager - Semiconductor Assembly and Test & Supply Chain

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Written by AI from the job title and company, not by Tata Electronics, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Customer Engineering Program Manager for Semiconductor Assembly and Test & Supply Chain at Tata Electronics is responsible for overseeing and coordinating all aspects of the semiconductor assembly, testing processes, and the associated supply chain management. This role entails collaboration with cross-functional teams to ensure operational efficiency and the seamless integration of new projects and customer requirements. The manager will drive innovative solutions while maintaining high-quality standards, optimizing resources, and strengthening customer relations.

Job Responsibilities

• Lead and manage semiconductor assembly and test programs from concept through manufacturing, ensuring timelines and budgetary constraints are met.
• Coordinate with internal and external stakeholders to define project objectives, deliverables, and resource requirements.
• Develop and implement strategies to optimize production and supply chain processes.
• Facilitate communication between engineering, quality assurance, and customer service teams to enhance project execution.
• Monitor project progress, analyze performance metrics, and provide reports to senior management.
• Resolve technical issues and customer inquiries promptly to maintain strong relationships and customer satisfaction.
• Conduct risk assessments and implement mitigation strategies to reduce potential project delays and impacts.
• Stay updated on industry trends and technological advancements to recommend innovative solutions that align with customer needs.

Qualifications

• Bachelor’s degree in Engineering, Business, or a related field; Master’s degree preferred.
• Minimum 5 years of experience in program management within the semiconductor or electronics industry.
• Strong understanding of semiconductor assembly and testing processes and supply chain management.
• Proficient in project management methodologies and tools, such as Agile and Six Sigma.
• Excellent analytical and problem-solving skills.
• Outstanding communication and interpersonal abilities, suitable for interaction with customers and team members at all levels.
• Ability to work effectively in a fast-paced and dynamic environment.

Technologies & Tools

This position requires proficiency with a variety of technologies and tools including but not limited to project management software (such as Jira or Microsoft Project), data analysis tools (like Tableau or Excel), semiconductor design and testing equipment, and supply chain management platforms. Familiarity with Enterprise Resource Planning (ERP) systems is also beneficial to optimize supply chain operations.

Ideal Candidates

The ideal candidate for the Customer Engineering Program Manager position at Tata Electronics will possess a deep technical understanding combined with exceptional project management skills. They will demonstrate strong leadership qualities, the ability to inspire teams, and a proactive approach to problem-solving. A candidate who thrives in a collaborative environment, showcases strategic vision, and is committed to continuous improvement will find great success in this role. Adaptability, customer-centric thinking, and a passion for innovation are also key traits that will contribute to the candidate’s effectiveness and success in the position.